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10 May 2021

Manager/Application Services – SAP Applications –

Jeffery Raskin Anywhere

Job Description

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Manager/Application Services – SAP Applications

Las VegasNV

The Mgr/Application Services has primary responsibility for supporting the business software applications for the user community, and for coordinating with support groups regarding business process impact and implementation timing. This includes evaluating and accepting prioritized requests for application software changes as well as the administration, organization and direction of personnel, activities and workflows to ensure the effective development, testing, implementation and ongoing maintenance of business software applications. The incumbent will have extensive experience in at least one of the SAP ISU modules: Invoicing, Finance, Controlling, contract accounts receivables and payables, as well as integration knowledge across various ISU modules and knowledge on the meter to cash processes. This role is responsible for the overall design and architecture of all business solutions within and around the existing S/4 HANA system landscape. As the manager of the SAP applications team, the incumbent will serve as the domain expert, for all SAP; serves as the conduit between business process and technology, provides advisory recommendations on SAP features alignment and usage, delivers innovative solutions that will increase our operational agility and enable our continued growth and supports ongoing project activities. Researches and develops new solutions leveraging SAP Platform and Emerging Technologies in support of our business strategy. Responsibilities may also include leading, guiding, and coordinating application development, configuration, and integration teams in support of on-time delivery of business application implementation projects and/or initiatives. In this capacity, the Manager will focus on enhancing team performance, removing productivity blockers, and ensuring that self and teams are accountable for risks, issues, and project deliverables. As such, the Manager plays an instrumental role in helping projects meet business, schedule, and budget objectives.Minimum QualificationsThis position requires a minimum of six to ten years of relevant work experience. A bachelor’s degree from an accredited university or equivalent work experience is required. A degree in Business Administration or Management Information Systems is preferred. SAP certifications a plus.Essential Job ResponsibilitiesMonitor business needs, application issues, projects and standing commitments and allocate resources to address prioritiesReview application or infrastructure component specifications and development plans, and assure cost-effectiveness, compatibility with I/S architectures, and compliance with security/control and technology recovery practicesProvide guidance to the analysis, prioritization and development of change requests, upgrades and patches, and maintenance actions and assure appropriate coordination, communication, documentation and approvalEnsure that I/S personnel communicate and work effectively in project teams and work groups, and with vendor and contracted personnelEnsure effective incident management and reporting of progress and problemsMaintain formal and informal communication with key contacts in business areasProvide approval for all production implementations for areas of responsibility, which includes proper documentationDevelop and implement department goals that are aligned with I/S business objectivesPrepare and manage the O&M and capital budgets and three-year plansDetermine required staffing and skill levels and maintain a proper balance of staff and contract personnelArrange for appropriate training and assignmentsNegotiate software and service contracts, and monitor performance against contract termsRepresent the Information Services department in technology recovery rehearsals and in planning and execution of the corporate and departmental emergency management plansWork closely with Project Managers and other leaders to deliver initiatives and products utilizing waterfall, lean, and agile project management methodologiesEnsure that project team’s purpose and objectives are clear and linked to the broader vision, strategy, and roadmap when leading project teamsCoach and empower delivery teams to take accountability for delivery, risk and issue management when leading project teamsBuild strong relationships with internal customers, stakeholders, and integration teams to ensure project delivery is smooth and customer centricProvide technical advice and direction to project teams and customers with a view to inform business strategy, and deliver technical solutions that drives innovation and business outcomesEmploy a coaching and mentoring approach to create an environment for project teams to be highly engaged, enabled, and effectivePerform related duties and responsibilities as assignedRegular and predictable attendance is a condition of employment and is an essential function of the jobSalary Details$115,350 – $144,187Full time

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