SAP BSA OTC –
Job Description
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SAP BSA OTC
US
Our client, a leading medical devices company is looking for a SAP BSA OTC. This is for an initial duration of 12 months and is located in San Diego, CA. Skills Strong Business Analyst skills working with Order-to-Cash Prior experience in SAPSalesForce required Qlikview BI, SharePoint are good to have Past Medical devicePharmaceutical Industry experience good to have Role Acts as a liaison between IT and business units by opening and maintaining lines of communication to monitor and improve business unit satisfaction with IT, providing a single point of contact for business units into IT making recommendations for product enhancements, and managing business unit expectations of IT. Participates in business process modeling sessions, acting as a documentarian, co-facilitator, facilitator or subject matter expert in brainstorming sessions. Conducts interviews and perform analysis to create business cases for projects. Conducts preliminary investigation for all project requests. Review requirements, specifications, test, support and training plans to ensure they are in line with business objectives on projects. Participate in business process management group efforts to collect and analyze metrics and continually improve processes owned by the group. Participate in root cause analysis to recommend product enhancements or other appropriate actions to improve productivity for both the business units and IT. May act as a project manager on some projects. Attends and runs meetings with IT and business to analyze current progress on breakfix and enhancements. Determines and obtains business user resources and planning for breakfix, demands and projects. Manages system testing from the business side Point of contact along with IT staff for support issues Some on-call availability required Vetting of issues along with IT support staff Documentation of issue Determination creation of potential work-around with IT support staff Recommendation regarding issue severity and fix priority with IT support staff Co-creation of process documents development staff training, work-arounds, new processes, new products, and system enhancements Additional Skills Qualifications Bachelor’s or Master’s degree in IT or Computer Science 5 years of proven experience in an analytics and systems development capacity Proven analytical abilities Practical experience generating process documentation and reports Practical experience in translating data into actionable insights Ability to communicate at executive levels, internally and externally, manage complexity and make independent recommendations Strong communication skills, change management, and team building experience Self-starter, minimal supervision in performing assigned tasks Qualified candidates please send your word format updated resume at the earliest to mailto . Thank You.
